DeliveryBizPro vs. Rootie
Before we made the decision to build Rootie, our leadership researching multiple systems, including DeliveryBizPro. Ultimately we felt the need to build our own platform and here is why.
DeliveryBizPro: Built for Delivery, Not CSA Needs
While both Rootie and DeliveryBizPro cater to farm-to-table businesses, there are key differences that can significantly impact your efficiency, driver satisfaction, and customer experience. Let’s break down the differences between DeliveryBizPro and Rootie.
DeliveryBizPro is a well-known delivery management platform used by CSAs, but it wasn’t designed by CSA owners and it is designed to work with a variety of industries. This means its features, while functional for general deliveries, don’t fully support the unique needs of CSA farms. Here’s where we felt it didn’t align for us:
- Pushing Customer Service Work on Drivers – DeliveryBizPro’s driver app requires drivers to handle order changes in the field. This can add stress and slows down deliveries.
- No Driver Tipping – Driver tipping is a great opportunity for driver satisfaction and retention. This is not a feature DeliveryBizPro which we felt was important.
- Reports for Everyone, But Not CSAs – While DeliveryBizPro offers reporting, we found the reporting did not fulfill our specific needs for harvesting and forecasting.
Rootie: The CSA-First Platform
Unlike DeliveryBizPro, Rootie was built by CSA operators, for CSAs. Every feature is designed to streamline subscription-based farm deliveries while reducing workload for farm owners, drivers, and customers alike.
Why CSAs Choose Rootie Over DeliveryBizPro:
- Designed Specifically for CSA Needs – Rootie isn’t a generic delivery tool. It’s tailor-made for farms that run CSA programs, keeping features CSA-focused without unnecessary complexity. We don’t cater to other industries.
- Industry-Experienced Support – Rootie’s team has over 15 years of CSA delivery experience. Whether you need help optimizing routes, managing subscriptions, or handling customer issues, Rootie’s support team knows your business inside and out.
- Rootie handles customer updates centrally – The Rootie system lets drivers focus on the road while staying informed of real-time changes in their mobile app.
- Driver Tipping – We integrated tipping into the customer experience, even making it automated and skippable so its easy for customers and drivers get rewarded for good service.
- Simplified Interface and Reports – Unlike platforms trying to serve multiple industries, Rootie keeps its interface and reports clean and intuitive, giving farmers and CSAs exactly what they need—nothing more, nothing less.
DeliveryBizPro vs. Rootie: Which One Should You Choose?
We encourage you to choose what is right for you. If you’re running a CSA and need software truly built for farms, you can test drive Rootie with a CSA expert by clicking here. We feel with better reporting, CSA-focused design, driver-friendly tools, and real farm expertise, Rootie makes running your CSA simpler and more profitable.
